FAQS

Which products are vegan and cruelty free?

All of our accessories, silk, synthetic, cotton, and human hair lashes are both cruelty free and vegan friendly. *A common misconception is that are sensation silk and simply silk lashes are not vegan, these are created from SYNTHETIC SILK, no silkworms are involved in the making*

Our mink and wool lashes are currently our only products that are not vegan. 

 

Are subscription boxes offered for international customers?

Due to high shipping costs, subscription boxes are currently only for customers in the US. If you would like to make a bulk international order please contact us at FancyFalsies@gmail.com.

 

Are products available for wholesale?

Yes! If you are a boutique, retailer, or online store who would like to carry Fancy Falsies, please contact us at FancyFalsies@gmail.com.

 

Where is Fancy Falsies located?

Fancy Falsies is currently an online retailer, with its headquarters located in San Diego, California.

 

When will my order arrive?

All product orders (excluding custom made wigs) have a processing time of 1-3 days. Your order will then be taken to USPS. Your shipping speed will depend on the shipping method you selected at checkout.

Subscription boxes will be sent out once a month, after the payment has been successfully collected. 

 

What is your return policy?

If you have received an incorrect order, fraudulent order, or a damaged order, please contact us at FancyFalsies@gmail.com within three days of receiving the package. We will gladly resolve this issue for you.

Due to the sensitive nature of our lashes, if no mistakes are made, all sales are final. If you forget to cancel your subscription box on time, we cannot refund your order. All subscription box orders are final. 

Are your lashes machine made? 

Because we are a small company our products are currently hand-made. Due to human error slight differences in pairs of lashes may occur. Generally any differences will not be noticeable. If you feel your pair is inadequate please email us pictures at FancyFalsies@gmail.com.

 I'm having trouble canceling my subscription box, help! 

If you have any trouble canceling your membership, contact us at FancyFalsies@gmail.com and we will manually cancel your subscription.